Privacy Policy

Look, we get it - nobody actually enjoys reading privacy policies. But here's the deal: we're not some faceless corporation. We're a small shop in Toronto that works on your cars, and that means you trust us with both your vehicle and your personal info. So yeah, we're gonna be straight with you about what we do with your data.

This policy covers everything about how Quantal Forge Verse Auto collects, uses, and protects your information when you visit our shop, use our website, or call us up. We've tried to keep the legal jargon to a minimum, but some of it's gotta be there for compliance reasons.

When you bring your ride in or reach out to us, we'll need some basic stuff to actually help you out:

We're not doing anything weird with your info, promise. Here's what we actually use it for:

We're not in the business of selling your info. Period. But sometimes we gotta share it with specific folks to get the job done:

• Parts suppliers - when we need to order something specific for your car
• Payment processors - companies like Visa, Mastercard, or our payment gateway to handle transactions
• Diagnostic software providers - some ECU tuning tools upload data to cloud services (anonymized though)
• Insurance companies - only if you ask us to deal with them directly
• Legal requirements - if the law says we have to (like a court order or something)

Everyone we work with has to follow similar privacy standards, and they can't use your info for their own marketing or anything like that.

Yeah, we use cookies - not the edible kind, unfortunately. These are tiny files that help our website remember you and work properly. Here's the breakdown:

Most browsers let you block cookies if you want, but heads up - some parts of the site might not work right if you do.

Under Canadian privacy laws (and GDPR if you're visiting from the EU), you've got some solid rights when it comes to your data:

We take security pretty seriously. Here's what we do to keep your info safe:

• All payment transactions are encrypted with industry-standard SSL
• Our systems are password-protected and only staff who need access to do their jobs can get in
• Physical records (like work orders) are kept in locked filing cabinets
• We regularly update our software and run security checks
• Old customer data gets securely deleted after 7 years (or whatever the law requires)

That said, no system is 100% bulletproof. If there's ever a data breach, we'll let you know ASAP and tell you what happened and what we're doing about it.

Our services aren't aimed at kids under 16. If you're under 16 and your car needs work, bring a parent or guardian with you. We don't knowingly collect data from minors without parental consent. If we find out we have, we'll delete it right away.

We might update this policy from time to time - usually when laws change or we add new services. When we do, we'll update the "Last Updated" date at the top. If it's a big change, we'll shoot you an email or post a notice on our website.

It's a good idea to check back here every now and then to stay in the loop.

If you've got questions, concerns, or want to exercise any of your privacy rights, just reach out. We're here to help.